178 Platform Account Terms

Account opening at 178 starts with email verification, identity and address documentation, and selection of a deposit method. We require these steps to comply with regulatory standards and to protect against fraud. Once your account is verified, you gain access to our live-dealer tables, sportsbook, slots, and esports markets. These terms explain the conditions under which we operate and the rights and responsibilities of both 178 and our account holders.

We frame our terms plainly. We do not use legal jargon where plain English works better. We explain what we require of you (identity verification, accurate information, lawful use), what we commit to (protecting your data, processing withdrawals promptly, maintaining fair gaming), and the jurisdictional boundaries within which our services operate. These terms are binding once you create an account on 178—by registering and depositing, you agree to them.

Our 178 platform is available only where local law permits. Users in supported jurisdictions including Jakarta, Surabaya, Bandung, Medan, and Semarang may access our services, provided they comply with their own local regulations. Users are responsible for verifying that their use of 178 is lawful in their jurisdiction.

Account Terms and Conditions on 178

Account registration and verification

When you register for an account on 178, you provide your email address, create a password, and submit basic personal information (name, date of birth, address). You agree that this information is accurate and complete. We use this information to verify your identity and to comply with anti-fraud and regulatory requirements.

Before you can deposit or withdraw, your account must pass identity and address verification. We require a government-issued identity document (passport, national ID, or driver's license) and proof of address (utility bill, bank statement, or official correspondence). Verification typically takes a few hours to one business day. We may request additional documentation if we have concerns about account security or regulatory compliance. By opening an account on 178, you consent to this verification process.

Deposits and payment methods

We support nine payment methods: DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and direct bank transfer to mobile banking, local payment, online payment, or e-wallet. Deposits are processed immediately—funds appear in your 178 account within minutes of payment. We do not charge deposit fees. You are responsible for ensuring that your payment method is in your name and that all payment information is accurate. If you use a payment method in someone else's name or provide false information, we may suspend your account and forfeit any balance.

By depositing on 178, you confirm that the funds are your own and come from lawful sources. You agree not to use 178 for money laundering, fraud, or any unlawful purpose. We retain the right to decline any deposit or to suspend your account if we suspect unlawful activity.

Withdrawals and account balances

You may withdraw your account balance at any time, provided your account is verified and you meet any applicable conditions tied to promotional offers or bonuses. Withdrawal requests are processed during standard business windows. We initiate all verified requests promptly, though the final settlement time depends on your payment provider's processing speed—typically one to three business days.

We do not charge withdrawal fees. Withdrawals must be to a payment method in your name. We do not allow withdrawals to third-party accounts. If you attempt to withdraw to an account not registered in your name, we will reject the request and hold the funds in your 178 account pending resolution.

Bonus terms and promotional conditions

We may offer promotional bonuses or welcome offers to new or existing account holders. Any bonus is conditional on meeting specified wagering requirements or playing conditions. We publish these conditions clearly when we advertise the bonus. Bonuses are subject to maximum withdrawal limits and may expire if not used within a stated timeframe. If you breach bonus conditions—for example, by withdrawing before meeting wagering requirements—we reserve the right to forfeit the bonus and any winnings derived from it.

We do not advertise fixed bonus amounts (such as "our welcome offer welcome bonus") without clear terms. All promotional offers on 178 include written conditions covering wagering, expiration, and withdrawal limits. You are responsible for reading and understanding these terms before accepting a bonus.

Our 178 Commitments and User Responsibilities

Fair gaming and game integrity on 178

Our 178 live-dealer tables use real cards, real wheels, and professional dealers. All outcomes are determined by chance (for games like roulette, Dragon Tiger, and Sic Bo) or real-world events (for sportsbook markets). We do not manipulate outcomes, restrict payouts, or offer different odds to different players on the same table. Games and odds are disclosed transparently before you place a wager.

Slot games on 178 are provided by licensed software vendors. Each slot game has a disclosed RTP (return to player) percentage that reflects the mathematical payout over a large number of spins. RTP values are available in the game help menu. Individual sessions may produce results above or below the RTP—this is normal variance, not evidence of unfair play.

Account security and password responsibility

We protect your account using SSL encryption and secure password storage. However, you are responsible for keeping your password confidential and for monitoring your account activity. If you believe your account has been compromised, contact us immediately via email or in-app chat. Do not share your password with anyone. We will never ask for your password via email or chat.

You may reset your password at any time from the account settings page. If you forget your password, use the password recovery tool on our login page. You will receive a secure reset link via email. If you do not receive the email within a few minutes, check your spam folder or contact our support team.

• 1
  You agree to provide accurate informationRegistration requirement

  All personal details submitted during registration must be truthful and complete. False information may result in account suspension or termination.

• 2
  You acknowledge jurisdiction restrictionsLegal availability

  Our services are available only where local law permits. You are responsible for verifying that your use of 178 complies with your jurisdiction's regulations.

• 3
  You agree to use 178 lawfullyCompliance obligation

  You will not use our platform for money laundering, fraud, or any unlawful purpose. Breach of this obligation may result in account suspension and forfeiture of funds.

• 4
  We protect your data and respect your privacyOur commitment

  Personal data is encrypted in transit and at rest. We do not sell or share your information with third parties except where required by law or to process transactions.

Dispute resolution and complaints

If you have a dispute about your account, a wager, or a withdrawal, contact our support team with details of your complaint. You can reach us via email or in-app chat. We will investigate your complaint and respond within a reasonable timeframe. Most disputes are resolved within one to five business days. If you are unsatisfied with our resolution, you may escalate your complaint in writing, providing all relevant details and documentation.

Jurisdiction and limitation of liability

Our 178 services are available only where local law permits. By using our platform, you agree that any dispute arising from your account or use of 178 will be resolved in accordance with the laws of the jurisdiction where our platform operates. We are not liable for losses caused by internet outages, server errors, or technical issues beyond our control. Our liability for any claim is limited to the amount you deposited in your 178 account.

Changes to these terms

We may update these terms from time to time to reflect changes in our operations, legal requirements, or market conditions. We will notify you of material changes via email and by updating the terms on our website. Your continued use of 178 after such notification constitutes acceptance of the updated terms. We encourage you to review these terms periodically.

Contacting 178 support

If you have questions about these terms, your account, or your rights, contact our support team. You can reach us via email or through the in-app chat feature. Our support team is available during standard business hours to assist with account questions, deposit and withdrawal help, game rules, and dispute resolution. For more information, visit our FAQ or about us page to learn more about how 178 operates and our commitment to fair, transparent gaming.